Amazon Inc. (NASDAQ:AMZN) to deploy 15,000 Kiva Robots to Deal With Customer Onslaught


Amazon (NASDAQ:AMZN) has deployed over 15,000 Kiva robots in order to deal with the customer barrage that is going to be unleashed in the holiday season. Amazon (NASDAQ:AMZN) bought these robots back in 2012 and tested them successfully last year. These robots will help in picking, packing and shipping items. Each robot can carry up to 720 pounds; way more than what a human can carry. Amazon’s choice is reasonable because it’s a volatile situation and employing hundreds of thousands of workers for the manpower is just too much hassle.

Those who’re curious as to how these robots will operate, it’s simple: instead of the picker going to the items, the item will come to the picker. The items will be brought upon the backs of these robots. Kiva robots are capable of bringing the whole 7 foot shelving unit the needed item is on. Amazon (NASDAQ:AMZN) procured these robots for 775 million dollars. These robots work on the mechanism of a sophisticated software and hardware system that makes the whole picking and packing process easy.

Dealing with millions of items, these robots make the job look very easy; as far as human are concerned, Amazon (NASDAQ:AMZN) would’ve required a lot of workers to work with such quantity of items. The robots will be deployed in ten warehouses of Amazon’s stores in California, Florida, New Jersey, Texas and Washington. About robots one should also remember that while humans can get stressed, tired, robots can’t. In fact, robots can easily cope up with mounting pressure which is quite common in the holiday season as customers are pouring in for endless hours.

Last year Amazon (NASDAQ:AMZN) lost quite a bit of revenue because of being overwhelmed with large number of orders, leading to late shipments. Amazon (NASDAQ:AMZN) had to offer reimbursement on the delivery along with 20 dollar gift cards to the customers. Amazon (NASDAQ:AMZN) isn’t looking to make the same mistake twice and to make sure the mistake isn’t repeated Amazon (NASDAQ:AMZN) has prepared an army which will make sure Amazon’s workload isn’t overwhelming and that its reputation remains brilliant.

These robots travel at 5 mph and can steadily crisscross around the warehouse floor. Amazon (NASDAQ:AMZN) will be doubling its inventory for the holiday season, knowing that these robots are capable of handling the workload and weight of the products. As aforementioned, these shelves can weigh up to 720 pounds but these robots can easily pick them up and travel around the warehouse. Amazon (NASDAQ:AMZN) claims that these robots work so fast that they are done with the packing while you’re whistling a tune.

This will dramatically increase Amazon’s efficiency and will compliment the company’s customer service. Amazon’s main competition is brick and mortar companies and it looks like Amazon (NASDAQ:AMZN) is willing to take the competition up by a notch. Let’s hope the big retailer can make a grand impact with these robots and post extra ordinary sales.